I am sorry for being so slow. The jobs have been stuck in the queue since May 8th. I just released them a minute ago. The queue had gotten stuck. In fact the job actually ran, it just didn't update in the interface. Embarrassing.
I am sorry for being in attentive. And for not responding to your emails more promptly.
Your job _should_ be now where you left it. If it is not, please
a. run it again
b. wait 24 hours
c. if not done, email me and I promise to be a better correspondent.
It seems I only write here when things go wrong. Anyway, we had a small outage this evening (Weds May 20). ZINC is back up as of 8pm in San Francisco. We think we were down for a couple of hours.
Thanks to Magdalena and Matt for their help!
Hi - We've had a small outage in the DOCK Blaster queue. This means that some jobs did not run properly. If you had a job active in the last couple of days that did not run correctly please re-submit it. We just fixed the problem (one rogue computer on the cluster) a few minutes ago.
Seen on the back of a car, sent in by alert driver, former lab member and first author of Babaoglu J Med Chem 2008 among many other gems, Kerim Babaoglu.
We are now on the lookout for a car with a 3.7 or a 6.7 liter engine. :)
Owing to a licensing problem, some jobs have been stuck in the queue for 48 hours. I just released them a few minutes ago. DUDE decoy jobs should all go through, but some DOCK Blaster jobs may need to be resubmitted.
It is 11am in San Francisco right now. The backlog should be cleared by noon. If you don't get the result you were hoping for, step 1 is to resubmit, then wait 24 hrs, then email me if you're still having trouble.
Dear patient docking.org fans
I am getting a little tired of telling you that I have fixed another problem, but that is the only way to be clear. There was a problem from Feb 12th to March 23rd that meant that molecule upload and by extension, docking runs that depending on molecule upload did not work correctly. It is very embarrassing, but it is solved.
Molecule upload, both separately and as part of DOCK Blaster, have been tested and work again.
We fixed one problem today (a rogue server that was not behaving).
Things should be working better now, but I'm going to take 24 hrs to look closely.
The workaround is always the same: if your job did not work, and you submitted it prior to Tues March 3rd at 5pm San Francisco time, please re-submit it, and accept my regrets.
-- sent from my iZINC
We are aware there are problems with DOCK Blaster, DUDE, and molecule upload. We are working on them. It may be a couple of days before we can put everything right. Sorry for any inconvenience.
No one was hurt, but all jobs currently running were lost.
We are very sorry for any inconvenience caused. We will change our procedures so that this does not happen again. It was my fault, basically a bad typo with no backup made first.