John Irwin's blog

14 hour power out tonight - offline

Dear fans

Due to an interruption of electrical power beyond our control, our sites ZINC, DOCK Blaster, SEA, DUD, DUDE, and so on will be down overnight for a planned power outage.

San Francisco time, the outage will start at 4 to 6 pm and last until 8 am Thursday morning. This will be the longest planned outage any of us can remember.

This is related to the new hospital across the street, which will be opening soon. If you find yourself in San Francisco, check out Mission Bay. If you've been there before but not recently, you won't recognize the place!

Something to be thankful for - DOCK Blaster is back to normal

Dear Patient Users

Wednesday evening DOCK Blaster was restored to normal pre-attack (Nov 11) level service. Interestingly, the scoring #2 "AMBER scoring" had been working, but the Scoring #1 "polarized binding site" aka "tarted up" scoring had been incorrect, due to a typo. Weird! We regret the trouble, and will do our best to:

a. keep the service running smoothly as best we can

b. write to all of you who have written me with follow up explanations and assistance.

Please give me 2 days to catch up on my email backlog.

Happy Thanksgiving!


DOCK Blaster mechanically working

Dear users

DOCK Blaster started working mechanically again Friday afternoon around 2pm San Francisco time / 5pm Toronto time. However, although the program runs to completion, there does seems to be a parameterization problem that is causing too many small anions to score well (at least in one case I tried).

Therefore, please be careful. I am continuing to test DOCK Blaster and investigate this problem, and will let you know as soon as I know what is wrong.


still got problems with DOCK Blaster

Dear all

We still have problems with DOCK Blaster arising from the power/hacker failure last week. Right now, one of our slave databases is out of sync.

We are working to correct the problem, and will let you know. In the meantime, DOCK Blaster seems to be working on some cases, but fails too often.

We hope to get this sorted out by tomorrow Friday.

We regret the inconvenience.


DUDE decoy maker back on line

Dear users

the DUDE decoy maker is back on line.

I know that many of you have been having trouble the last 8 days, and that is because it was offline.

It is now fixed. Please try it and let us know!


Still not OK, working...

Dear users

We are still suffering the after effects of a hacker. Our systems are still not back to normal. Some things (like ZINC) are mostly running, but others, while they may appear to run, are not correct.

Please be patient while we work to restore normal service.


Update for Monday November 18, 2013

Dear users

As you know, we had a couple of bad events last week. First, our central switch got fried by a power spike during a routine power test and had to be replaced. Second, we got hacked. All within a few hours.

We've been working hard to restore services. This morning we unsuspended our queues, so any jobs submitted since the outage on Wednesday finally got to run this morning. I am watching the jobs go through, and will let you know how it goes.

slowly getting back to normal

Dear fans:

We got hit with a double whammy yesterday, Weds Nov 13 around 8:30am San Francisco time.

First, there was an emergency power test that failed, and as a result, all our machines had a hard stop. But more importantly, one of our central ethernet switches broke. We were completely off line for about 8 hours during the day. We spent most of the day getting the switch configured, and then looking at all the other problems that were caused by the sudden power outage. By the end of the day many things were back to normal, but not all.

DOCK Blaster and "zinc11" upload problems, last 3 days

Dear patient users

For the last three days (Nov 6,7,8 until now many things at have been quietly failing. This was due to a minor typo (missing single quote) that had escaped my notice.

Please re-submit / re-upload and let me know if problems persist.

I will be more diligent about testing each and every change, however minor.


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